CEUTA HEALTHCARE ACCEPTABLE USE POLICY
PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USING OUR WEBSITE OR THE PAGES ON SOCIAL MEDIA PLATFORMS THAT WE OPERATE.
These terms were last updated on  April 2021.
WHAT’S IN THESE TERMS?
This acceptable use policy explains the content standards that apply when you upload content to our website or to pages on social media platforms that we operate (together, these are referred to as “our sites” in this policy).
This policy also applies when you contact other users on our sites, link to our sites or interact with our sites in any other way.
Click the links below to go straight to a specific section:
- Who we are and how to contact us
- Terms that apply to you
- Prohibited uses
- Interactive services
- Content standards
- Breach of this policy
- Laws that apply to any disputes
1. WHO WE ARE AND HOW TO CONTACT US
Our sites are operated by Ceuta Healthcare Limited (referred to as “we”, “us”, “our” or “Ceuta” in these terms), a limited company registered in England and Wales with registered company number 2975951 and whose registered head offices are at Hill House, 41 Richmond Hill, Bournemouth, BH2 6HS
- Email: firstname.lastname@example.org
- Telephone: 0344 243 6661 if you are phoning from the UK; (+44) 1202 780558 if you are phoning from overseas
- Postal address: Ceuta Healthcare Limited, 41 Richmond Hill, BH2 6HS, Bournemouth, UK
2. TERMS THAT APPLY TO YOU
By using our sites, you confirm that you accept the terms of this policy and that you agree to comply with them. If you do not agree to these terms, you must not use our sites.We recommend that you print a copy of these terms for future reference.
The following additional terms apply to your use of our sites:
- Our Website Terms and Conditions.
- Our Privacy Statement.
You must ensure that all persons who access our sites through your Internet connection (which includes any device capable of accessing our site, such as a smartphone or a tablet) are aware of all of these terms and comply with them.
We may change the terms of this policy at any time. Every time you wish to use our sites, please check these terms to ensure that you understand the terms that apply at that time.
3. PROHIBITED USES
You may use our sites only for lawful purposes.
You may not use our sites:
- For any unlawful purpose.
- In any way that breaches any applicable local, national or international law or regulation.
- In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
- For the purpose of harming or attempting to harm minors in any way.
- To bully, insult, intimidate or humiliate any person.
- To send, knowingly receive, upload, download, use or reuse any material that does not comply with our content standards.
- To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material, or any other form of similar solicitation (“spam”).
- To knowingly transmit any data, or send or upload any material that contains viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or any other harmful programmes or similar computer code that is designed to adversely affect the operation of any computer software or hardware.
You also agree not to:
- Reproduce, duplicate, copy or resell any part of our site in contravention of the provisions of our Website Terms and Conditions.
- Access without authority, interfere with, damage or disrupt any:
- Part of our site.
- Equipment or network on which our site is stored.
- Software used in the provision of our site.
- Equipment, network or software that is owned or used by any third party.
4. INTERACTIVE SERVICES
From time to time, we may provide certain services on our sites, including, without limitation, the following: chat rooms, bulletin boards, discussion forums, blogs, wikis, customer reviews and comments, and articles with public comments. We refer to these types of service as “interactive services” in this policy.
Where we offer any interactive service, we will provide clear information to you about the kind of service offered, whether it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and, in particular, for children) from third parties when they use any interactive service provided on our sites, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks.
However, we are under no obligation to oversee, monitor or moderate any interactive service that we provide on our sites, and we may stop moderating an interactive service at any time. We expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. Moderation is not fool proof, so we advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we moderate an interactive service:
- We will check all Contributions (which we define as all material that you contribute to our sites, and to any interactive services associated with them) for compliance with the content standards, either before or after they are published.
- We will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
- We do not guarantee that all Contributions will be published.
- We cannot guarantee how quickly Contributions will be published or removed because this will depend on other editorial commitments.
If you wish to complain about any Contribution that has been posted on our sites, please contact us. We will then review the Contribution and decide whether it complies with our content standards. We will deal with any Contribution that, in our opinion, violates our content standards.
5. CONTENT STANDARDS
These content standards apply to all Contributions), and to any interactive services associated with it.
The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.
We will determine, in our discretion, whether a Contribution breaches the Content Standards.
A Contribution must:
- Be accurate (where it states facts).
- Be genuinely held (where it states opinions).
- Comply with the law applicable in England and Wales and in any country from which it is posted.
- Be relevant.
A Contribution must not:
- Be defamatory of any person.
- Be obscene, offensive, hateful or inflammatory.
- Bully, insult, intimidate or humiliate.
- Contain or promote sexually explicit or offensive material.
- Include child sexual abuse material.
- Contain or promote violence, aggression or hatred.
- Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
- Infringe any third party’s legal rights (whether registered or unregistered) including copyright, database right, trademark and personality rights, right to prevent passing off or unfair competition, right to privacy or publicity.
- Be likely to deceive any person.
- Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Contain or promote any illegal activity.
- Be in contempt of court.
- Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience, or needless anxiety.
- Be likely to harass, upset, embarrass, alarm, or annoy any other person.
- Impersonate any person or misrepresent your identity or affiliation with any person.
- Give the impression that the Contribution emanates from us, if this is not the case.
- Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
- Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation, or instigation of acts of terrorism.
- Consist of or contain chain letters, mass mailings, or any form of “spam”.
- Disclose the name, address, telephone, mobile or fax number, e-mail address or any other personal data in respect of any other individual.
- Consist of or contain any political campaigning, commercial solicitation, advertising or promotion of any services or links to other websites.
6. BREACH OF THIS POLICY
When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of our Website Terms and Conditions upon which you are permitted to use our sites, and may result in our taking all or any of the following actions:
- Immediate, temporary, or permanent withdrawal of your right to use our sites.
- Immediate, temporary, or permanent removal of any Contribution uploaded by you to our sites.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.
We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
7. WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?
If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.