E-Commerce Manager

Full time, permanent position

Head Office Based (Bournemouth)

Salary DOE and upon application

We currently have a new vacancy for an E-Commerce Manager in the E-Commerce Team, reporting to our Senior E-Commerce Manager. This is a full time, permanent, office based position.

To work closely with the Senior E-Commerce Manager to help manage our fast- moving Ecommerce business development.

Key Areas of Responsibility

  • Drive sales through strong promotional and online activity management.
  • Collaborating with Marketing Managers and Performance Marketing Manager to optimise activity to support trade plans.
  • Invoice approval, pricing analysis and queries
  • Creating and managing listings on existing and new Market places
  • Manage client reporting and review meetings in line with E-Commerce team via regular meetings and scheduled reports.
  • To be responsible for in house sales reporting (e.g. Ceuta analytics) for their accounts.
  • Monitoring portfolio to ensure profitability and potential retailer read across with other accounts.
  • Advising clients on the process to navigate the recommendations for a successful ecommerce business.
  • You will be required to carry out any other reasonable task in relation to the overall job, as required.

The key competencies required for this role are:

Career Experience

  • A minimum previous experience of 2 years in a busy office environment is essential.
  • A minimum of 12 months in a similar E-commerce related role, with specific Amazon Seller Central 3p experience preferable.
  • Previous experience of utilising multiple finance systems in day-to-day work, with the ability to extract and manipulate data to help make informed business decisions.
  • Experience of managing products across the Shopify platform or similar would be beneficial.
  • Confident in managing product listings and implementing new channel launches.
  • Experience in a client & customer-facing role is preferable.


  • Educated to A Level standard or above including a good general standard of Maths and English.

Required Skills

  • The ability to use Excel to an intermediate level in order to analyse sales performance data.
  • Self-motivated, well organised individual, who can prioritise and work effectively within a team.
  • The ability to effectively manage customer/client queries and complaints in order to find solutions.
  • Strong problem solver and innovator. Experience of using your initiative to create better processes and more efficient ways of working.
  • The ability to use PowerPoint to an intermediate level in order to produce engaging and impactful presentations.
  • The ability to proactively anticipate issues and solve them in a timely manner by investigating as appropriate and liaising with internal and external stakeholders.
  • The ability to autonomously manage and prioritise your own workload in order to ensure accuracy, attention to detail and that deadlines are met as agreed.
  • The ability to develop and maintain relevant and current knowledge of the industry.
  • The ability to communicate effectively with internal colleagues and external clients, customers and suppliers.

In Return:

  • Competitive remuneration DOE
  • 25 days basic holiday entitlement
  • Life Assurance
  • Contributory pension
  • Healthcare Scheme
  • Sick pay after 6 months
  • Access to our online learning academy
  • Parking in central Bournemouth
  • Free breakfast/lunch on a Friday

A detailed position profile with further KPIs and competencies can be found here. If you are interested in this position, please email your CV and covering letter to talent.management@ceutagroup.com

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The closing date for applications is 28/07/2023, but for exceptional candidates we will consider applications made after this date.