Global Telesales

Ceuta Healthcare is able to offer our clients a complete telesales support service to meet the demands of your business and customers.

We are extremely flexible in our approach in order to match your exact bespoke needs, whether it's selling a brand or a service. We have highly trained staff who have passed through our CEP (Ceuta Excellence Programme) and been supported by on-going training.

The telesales role can be a vital link between a company and its customers. The professional sales person has a primary role to promote your products or service to the trade or consumers, in line with key objectives set by your company.

Increasingly, companies are using telesales to expand their coverage of retailers, health professionals, specific individuals and other trade channels.

At Ceuta, our proven telesales business managers are able to offer a flexible approach to bespoke requirements and to deliver consistent results.

Selection Of Telesales Support Services Available:

  • Tactical team support for specific product blitz/launch/service
  • Customer service support
  • Obtaining qualified screened appointments
  • Maintaining a continual communication with existing clients
  • Re-establishing contact with previous customers
  • Research and questionnaire gathering
  • Selling any product or service
  • Tactical sales force coverage
  • Development of non-buying accounts through relationship building
  • Holiday and sickness cover
  • Data collection and research support
  • Audit questions
  • Short, intense campaign support
  • Periodic sales campaigns
  • Delivering persuasive messages
  • Gaining cost effective sales
  • Reaching out to your customers as part of our existing field telesales team.