Full time, permanent position

Head Office (Bournemouth)

Salary on application and DOE

We currently have a vacancy for an Operations Executive to support our Client Management and National Accounts teams.

The following are the professional competencies required for the role:

Career Experience

  • Previous Administration experience in a busy office environment is essential (preferably in a similar role).
  • Demonstrable experience in a Client & customer-facing role is essential.
  • Previous experience of utilising multiple finance systems in day-to-day work.

Qualifications

  • Educated to A Level standards or above including a good general standard of Maths and English.

Required Skills

  • The ability to effectively manage customer/client queries and complaints in order to find solutions.
  • The ability to use PowerPoint to an intermediate level in order to produce engaging and impactful presentations for the sales team and external client reviews.
  • The ability to use Excel to an advanced level in order to analyse sales performance data and produce reports for the sales team and external clients/customers.
  • The ability to proactively anticipate issues and solve them in a timely manner by investigating as appropriate and liaising with internal and external stakeholders.
  • The ability to autonomously manage and prioritise your own workload in order to ensure accuracy, attention to detail and that deadlines are met as agreed.
  • The ability to develop and maintain relevant and current knowledge of the industry.
  • The ability to communicate effectively with internal colleagues and external clients, customers and suppliers.

A detailed job description with further KPIs and competencies can be found here. If you are interested in this position, please send your CV/Covering Letter to Rebecca Upshall, Talent Manager.

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