Client Operations Assistant (REQ000080)

Full time, permanent position

Based in our Bournemouth Head Office

Salary upon application and DOE

We currently have a vacancy for an exciting new Client Operations Assistant position in one of our Client Management teams. This is a full time, permanent, head-office based position reporting to one of our Senior Client Managers. This is a new entry level position within the team which would be ideal for someone just starting their career.

The key function of the role is to be responsible for providing analytical and administrative support within the client management team.

The key competencies required for the role are:

Career Experience:

  • Some form of business skills training would be preferable including writing letters, emails and ability to talk confidently on the phone


  • Educated to A-level standard or equivalent
  • Good standard of general education, including Maths and English

Required Skills:

  • A methodical approach and an eye for detail in order to track spend, invoices and sales data to ensure accuracy in our reporting to the client.
  • The ability to use excel to an intermediate level in order to interpret sales data and recognise trends and discrepancies. The ability to investigate reasons for changes in data and understand the impact on the wider business.
  • The ability to use Power Point to an intermediate level in order to help create compelling presentations for both customers and clients.
  • The ability to use initiative and work autonomously in order to manage your own responsibilities ensuring that work is completed within set deadlines.
  • The ability to proactively anticipate issues and solve them in a timely manner by investigating as appropriate and liaising with internal and external stakeholders.
  • The ability to communicate effectively with internal colleagues and external clients, customers and suppliers.

In Return:

  • Competitive remuneration DOE
  • 25 days basic holiday entitlement
  • Life Assurance
  • Contributory pension
  • Healthcare Scheme
  • Occupational sick pay after 6 months
  • Parking in Central Bournemouth
  • Free breakfast/lunch on Fridays
  • Access to our online learning academy

A detailed position profile with further KPIs and competencies can be found here. If you are interested in this position, please follow the link below to apply. You can search for this vacancy using the unique vacancy reference number REQ000080.

For more information about how we will store and process your personal data during the recruitment and selection process, and your rights as a data subject, our Job Applicant Privacy Notice can be found here.

The closing date for applications is 21/06/2022, but for exceptional candidates we will consider applications made after this date.